Fasthotelweb Privacy Policy

At Fasthotelweb we care about your privacy and believe in transparency. That’s why we are committed to being upfront about our privacy practices. We only collect personal information necessary to deliver our services and we handle it carefully and sensibly.

This Policy explains our privacy practices for Fasthotelweb . (we’ll refer to it as the “Site”) and our other services provided by Creatadv Single Member Private Company (“Creatadv,” together with “we,” “us,” and “our”). We’ll refer to the Site and our other services as the “Services.” This Privacy Policy describes why and how we collect and use the personal information of our customers and website visitors. It also describes your options to choose how we use your personal data and how to contact us with any concerns and requests to in relation to that. Creatadv Single Member Private Company is a company registered and existing under the laws of Greece  (VAT number 801645582), with registered address: Leoforos Pendelis 130 Chalandri Athens Greece and is the data controller of the personal data that we collect from you.

Below you will find information about the following:

  1. Collection of Information.
  2. How we utilize information.
  3. Purpose of data processing
  4. Cookies, beacons, tags, pixels.
  5. How we share your personal information and who we share it with.
  6. Security measures.
  7. Retention periods.
  8. Your Rights
  9. Age restrictions.
  10. Changes to the Privacy Policy.

1. Collection of Information:

When you access and browse the Site (including when you submit personal information to us through data entry fields on the website) we will collect the following from you:

Information you provide:

2. How we utilize information

Information you provide:

3. Purposes of data processing

When you access or use our Services, we need to collect, use, and otherwise process your information, as set out in this Policy. We are committed to your privacy and follow a few fundamental principles when we process personal data:

1. We strive to collect only the minimum personal data that we need to deliver any Services to you.

2. We aim for full transparency on how we use your information to comply with legal or other lawful purposes and respect your privacy.

3. We make sure we only use your information for the purposes you have given us permission for.

We rely on a number of legal bases to use your information, as set out in this Policy:

4. Cookies, beacons, tags, pixels

We use Cookies to collect some of the information set out in this Policy. A cookie is a small piece of data sent from a website and stored in your web browser on your computer, mobile or other handheld device,while you are browsing a website.

Our Site uses cookies to identify you. Cookies can store your account identifier, ordering status,personalisation or website tracking. They can also be used for technical purposes such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for your according order or to save information which has already been entered (languages choices, and your region), so that we can offer improved and more personalised services, products and other relevant communication tailored to you. Cookies also allow us to fulfill our contractual obligations to third parties and partners if you have made a purchase on our website by following a link from theirs.

Our Site includes marketing cookies and remarketing pixel provided by third parties. That allows these parties to collect the information that you have visited our Site and were interested in certain offers. We also use beacons, tags, click tracking codes and scripts to analyze trends and movements of users around the Site, gather information about user base as a whole and how we can improve our service and Site, to provide advertising based upon activities and interests and to measure advertising effectiveness. As a result we may display targeted, or interest-based, offers to you based on the products you currently own or have recently viewed and deliver other communication more relevant to you and your interests outside of our Site, on other websites part of the third party’s network.

You can manage your preferences regarding Cookies either by modifying your browser settings or using the designated pop-up tool on our website. In the ‘Cookie Settings’ pop-up on our Site you will find a list of all cookies within each category (required, statistics, marketing), or a list of vendors serving cookies and similar technologies and will be able to choose which types of cookies you would like our Site to use, if any.

You can also modify your Cookie preferences straight from your browser. Please note that if you simply disable all of our cookies or cookies in general in your browser settings, you may find that certain sections or features of our Site will not work, because your browser may prevent us from setting Site functionally required cookies.

5. How we share your personal information and who we share it with

All personal information collected by Creatadv Single Member Private Company is treated as confidential. We disclose entire or part of your data in the limited circumstances described below and with appropriate safeguards on your privacy:

6. Security measures

We use Secure Sockets Layer (SSL) software to encrypt the information you enter on our Site in order to protect its security during transmission to and from our Site. When storing information, we protect its security by encryption and pseudonymization of critical data. When we process credit card information and payments, the credit card is subject to tokenization and strong security measures.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures require us in some cases to request proof of identity before disclosing personal information to you.

To protect against unauthorised access to your account and information, we implement session management, login expiration mechanisms and the option of using 2-factor authentication for User Area access. As an additional safety measure, be sure to sign off when you finish using your account and your computer.

Although we take all these measures to maintain the safety and security of your personal information,please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently,please note that we cannot fully guarantee the security of any personal information that you transfer over the Internet to us.

7. Retention periods

Information collected on our website will only be retained for as long as necessary to fulfill the purpose for which it was collected. In general, we will automatically delete your User Area account information 2 years after you no longer have any active services with us. Since we offer a service for customers worldwide and we need to comply with regulations across the globe in regard to retention of personal information related to contractual agreements, provision of services, financial, billing, invoicing operations and tax calculations, a versioned copy of your contact, payment and billing personal data associated with your past invoices is stored for a period of 10 years after deactivating an account. Your personal data is deleted automatically by our systems in accordance with these retention periods.

8. Your Rights

By visiting the My Details page in your User Area, you can access, correct, change, and delete certain personal information associated with your account. If you need further assistance, you can contact us using the details in the “Further questions and contacts” section of this policy to request any of the following:

9. Age Restrictions

10. Changes to the Privacy Policy